 |
Self-development |
 |
Communicating
effectively |
 |
Organise
and
improve
your
team’s
work |
 |
Organise
your
team’s
resources |
 |
Develop
effective
working
relationships |
 |
Help
team
members
improve
their
performance |
 |
Resolve
customer
service
issues |
|
|
|
|
Entry
Requirements |
|
There
are no
specific
entry
requirements
for this
qualification.
However,
candidates
are
likely
to be
working
in, or
have
just
started,
a team
leading
role. |
|
|
|
Progression
Route |
|
Upon
successful
completion
of the
Certificate
in Team
Leading,
the
following
progression
options
become
available: |
 |
Join the
Institute
as an
Affiliate,
providing
you with
access
to a
vast
array of
development
and |
|
|
networking
opportunities
to
enhance
your
career |
 |
Progress
onto the
next
level of
Institute
qualification,
the
Certificate
in
Management. |
|
|
|